Bought a varla eagle one rear tire/motor assembly on June 4, through this site and it charged my card on the 4th of June saying shipping was 2 days and now they are not showing my order, there is no contact information to call anyone and it’s the 10th of June and I still have no wheel/motor.
They connect you with a dude in California. You get a refurbished battery.. Quality is definitely questionable. A factory NEW battery is what you should receive for a $80 USD battery from China is where its from. Instead Varla will charge you over $500 USD for a not so new battery.. Am I right??
The customer service is the worst I’ve ever experienced in any company. I’ve bought two scooters from these guys and I could definitely say they’re coming is going to shit. I’ve been dealing with trying to get the battery replaced on a scooter. That’s only three months old. I spent $1600 for nothing and have to deal with some lady named Freya. Emailing me wasting my time playing games. I would not recommend buying anything from this company.
The Varla Maverick with it’s instant acceleration and torque paired with a decent suspension is a good mid size e-dirt bike to rip up your local trails in my opinion.
You guy wes never even sent me the sticker to return it back. I sent multiple messages like this and you guys only send me back oh you need to reply to this. Why would I reply to that? I did it four times but why would you have me reply back to a message? I sent you my address and everything and you guys just don't do it.
Thank you for the break pads and the new motor wheel and tire assembly
We bought 2 Eagle 1 Pro's in September of 2022. Right out of the box, neither of them had front or rear working brakes. So after dropping $4400 for 2, I needed to do immediate maintenance. They were covered in dust and had scratches all over them so clearly they were just sitting somewhere. The only option was an insane restocking fee. Do they work, yes and they are very fast. Would I ever in a million years purchase a single thing from this company again? No. Terrible to non-existent customer service. Wish we had done more research. If youre reading this, don't do it. Or at least look around a little more. Sure they look cool but why would you want to pay so much for all this hassle.
Got my scooter and was very excited to enjoyba coupke weeks with the new transpo, But my scooter popped up a E09 Error code beforenits 2 nd charge and then I find out my charger does not work. Also find out that they are selling the scooter $300 less than what i paid and won’t give me a credit for it. Now I have a brand new scooter That has a new controller replacement shipped and charger . But theybcharged me an additional $29 for that shipmemt. When i explain how i am not comfortable with a new scooter i jave to repair and would like to just exchange it they claim i would be responsible for a 20% restocking fee. That dose not make sense. I should. Ot have to work on this new scooter at all. I am not happy as i am into my 3rd week of having the scooter and dint even have hopes of enjoying it until it is repaired. Which also is a problem possibly. I sure do hope they make this right! Buyer beware! I do like the upgrades feom the 1st model! I bought this scooter a second time because i liked it! Nothing else could compare to it that i have physically seen in person in my area. But this time around is making me nervous.
Not sure what the problem is but the acceleration is very jerky, not smooth on all levels. Might be the accelerator thumb push lever.
Can you contact me please. Thisnis my second purchase from you guys inliked it so much! But i need custer service to call me please..[****] or email ma [****]
Customer service was very helpful and ordered parts arrived on time. Highly recommend it
Es una increíble scooter de muy buena calidad 👌
Es una increíble scooter de muy buena calidad
For a bike of this size, the acceleration is very fast, letting you hit the claimed top speed. I was personally able to reach 37MPH on this bike as a 140lb rider.
The front forks and rear shock absorbs jumps with ease. The dual hydraulic disc brakes had more than enough stopping power for its weight class. The M5 has an incredibly stable ride through mud and road.
It arrived 85% pre-assembled, you can easily bolt on the handlebars and front wheel to get riding in under 30 minutes. Would highly recommend this bike to beginner riders. Thanks Varla!
I modified defender to work on the original bar the Eagle one had to take tin snips, so it wouldn’t rub on the tire
Got it to work there’s a place for reflector but if you add anything to it, it’s too flimsy. It will rub on the tire, but it works for rain and water and that’s what’s meant for.
I ordered both and one came on time the other took forever to get here but they work good
The Varla mini bike is an excellent choice for kids and adults looking to dive into the world of emoto’s. The power and reliable steering is wonderful and the quick charge time makes it a great option. I would have given it 5 stars but for the lack of lighting, both front and rear.
I have tried full power and is still slightly under power for me. Some of the hills around my house bearly makes it up. The seat is extremely uncomfortable. I can only bear 10min of riding on it. Although it seem extremely well built.This is made more for teenagers not for big guy like me.i did charge it fully just to make sure is full power so l I went on that track that I used to hike on and it went all the way around the whole thing no problem I wasn’t going super fast, but it made it up all the hills this time. I am almost 200lbs 5”11
We assembled these a few weeks ago and did a test ride. Super fun, quiet and smooth. Highly recommend. One note a few of the bolts came loose in the box and we had to search for them. Other than that, the bikes were pretty easy to assemble.
Not confident with this product as last battery lasted less than 1yr of use and maybe 25miles