Sales: support@varlascooter.com

BUY AN EAGLE ONE, GET $299 OFF FOR PEGASUS

After-sales: customer@varlascooter.com

1.Shipping Area (free shipping)

We currently only ship to locations within the United States and it is free shipping (Except Hawaii, Alaska and Puerto Rico).
We ship scooters by FedEx or UPS.

2.Delivery Time

In-stock orders typically ship within 5 business days, unless otherwise noted on product page.  (In the rare occurrence that we cannot ship your order within 5 days.)

For in-stock orders, we'll provide tracking number within 5 business days. A shipping confirmation email will be sent to your email once the order has shipped. The carrier is UPS/FedEx. It may take 3-10 days for your shipment to be scanned by UPS/FedEx. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by VARLA are estimates. 

For pre-orders/backorders, please refer to the shipping date on the product page.

3.Shipping Changes

a. NO CHARGE for changing the address BEFORE we provide you the tracking number.

b. $20 WILL BE CHARGED when the in-transit shipping information shows that the change is successful on FedEx.

c. $80 WILL BE CHARGED if the package has already been delivered to the original address.

d. If you apply to change your address after the order is shipped, we'll apply to FedEx/UPS, but we can not guarantee that the information will be changed 100% successfully.

4.Order Tracking

You can track your order and shipping & handling information on your account if you have registered one on varlascooter.com. For more shipping information, send an email. We will get back to you within 24 hours. varla logo

SUPPORT